Business Support Officer Disability

Employment Type:
FP - Full-Time Permanent  
QLD Finance Support Officer (AO)
Salary Packaging for Not-for-Profit available
Closing Date:

Business Support Officer – Disability – Full Time/Permanent – Stirling, WA


  • Salary Packaging options for Not-For-Profit
  • Superannuation at 10%
  • Full Time/Permanent role 37.5 hours per week
  • Position based in Stirling
  • Ongoing supervision, training and professional development

Key Assets - The Children’s Services Provider

  • An evolving service provider, Australia wide
  • Committed to building a culturally diverse and inclusive workforce, AWEI 10 year Achievement Award 2010 – 2020,
  • Employer of Choice for 2015 & 2016, AWEI Gold Employer Award for 2017 and finalist for Australian HR Awards 2017
  • Key Assets is committed to working in partnership with Aboriginal communities to achieve good outcomes for children and families.

About the role

The Business Support Officer – Disability provides administrative support to the Team Manager and works with prospective and current participants to develop support plans and service agreements, document goals, breakdown NDIS budgets and work closely with the Referrals Officer and Roster Coordinator.

Core Tasks

  • Assist with intake processes, including the development and maintenance of Support Plans, goals, service bookings and Service Agreements.
  • Ensure individuals have accurate and helpful advice regarding their services
  • Provide Internal Reporting including client satisfaction surveys annually and as required
  • Provide quality assurance in office policies, procedures and NDIS Commission service standards as it relates to the billing requirements for services under the NDIS.
  • Ensure the timely and accurate management of NDIS invoicing
  • Manage support bookings and support the Roster Coordinator with accurate service bookings and costing of quotes for Services.
  • Actively manage invoicing and payment systems for the organisation, ensuring correct procedures are followed in Flow Logic, and other business systems.
  • Assist in the development of service budgets and monitoring against those budgets.
  • Manage unresolved claims where possible.
  • To maintain administrative records
  • Act as Database Co-ordinator and Super User and provide support to staff in problem solving IT and database functions with the support of IT Services.

Click the APPLY FOR THIS JOB button to view Position Description details.

For a private conversation please call Brenda Yelland State Director on (08) 9207 5900

Key Assets reserves the right to interview suitable candidates before the closing date.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this role. Key Assets appreciates the contribution you can make as part of our culturally diverse workforce to support the important work we do with children and young people, families and communities.

We are a committed partner in reconciliation and all applications for this role are valued.
We look forward to hearing from you.

Please contact Tony Calgaret



0429 912 921

for more information.